FAQ

Q: How is Binary Star product quality comparing with other brands in the market?

• We encourage you to compare Binary Star products directly with any major brand or even OEM (Original Equipment Manufacturer) parts. We design our products to meet or exceed the quality standards you expect from the leading names in the industry. From the materials we select to our rigorous manufacturing processes, we build our parts with immense pride. You'll find that we deliver exceptional fit, finish, and durability, often at a more competitive value.

Q: Ready to order? It's easy!

• Shop with confidence online, day or night. Our secure ordering process is available 24/7. Need help selecting the right product? Contact our experts during business hours for personalized assistance.

Q: Is professional installation required?

• Our running boards are designed for a straightforward DIY installation and come with comprehensive instructions and all necessary hardware. However, if you are not comfortable working on your vehicle, we recommend having them installed by a professional mechanic for optimal safety and performance.

Q: What if my item arrives damaged?

• We pack every order with care. If you receive a damaged product, please contact us within 72 hours of delivery. You will need to provide photos of the damaged item and packaging.