Shipping Information
l Shipping Information
We partner with FedEx to ensure reliable shipping. Your order will be processed and dispatched within 24 hours, after which you will receive a tracking number to monitor its progress. Standard delivery takes 3-7 business days, as we optimize delivery speed by shipping from a warehouse nearest to your location. Please note that deliveries to remote areas may require additional time.
l Shipping Notification and Receipt
Most items do not require a signature upon delivery, though the carrier may add a signature requirement based on the delivery location if they feel that leaving it may create a risk. LTL freight deliveries may also require a signature. Note that person signing must be 18 or older.
l Items Not Received
If tracking shows your order was delivered but you have not yet received your order, please contact us. We will expedite the resolution process upon review.
l Damaged Items
Please contact us within 72 hours of delivery. To facilitate a swift resolution, you will need to provide photos of the damaged product and retain all original packaging.